- Average response time report.
- Number of visits and views of topics report.
- Support agents activity report.
- Chat sessions report.
- Customers satisfaction report.
After a customer service request is solved, UserEcho automatically contact your customers to collect feedback on their satisfaction with the support received. It’s a easy way for you to track customer satisfaction and reduce customer churn.
More than 20,000+ companies are using UserEcho
What are you waiting for?